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DeVry Institute of Technology, Dallas, Texas. 1984
Electronics Engineering Technology and Electronic Technician Diploma. Specialized in electronic device theory and design, communications and transmission systems, antenna design, electronic drafting, and various computer languages.
Sanford-Brown College Online,
Tampa, Florida January 2011 - Present
As a virtual professor in Information Technology, our programs are designed to expose students to areas including network configuration, administration, hardware, maintenance and security as well as PC troubleshooting and applications and operating systems. Students in Sanford-Brown College's information technology programs can acquire an industry-current understanding of operating systems, system upgrades, diagnostics and repair along with computer programming. Working with students from all walks of life, I use cutting edge virtual teaching methods designed to facilitate accomplishment in earning an information technology science degree. Subject matter expertise includes Open Source software instruction in Linux, PHP, MySQL as well as Microsoft MCITP Server 2008 Active Directory classes, database systems and programming languages, systems analysis and design and network security.
Anthem / Florida Career College,
Orlando, Florida February 2014 - Present - - - - Riverview, Tampa, Florida January 2010 - February 2014
As Team Leader of the Information Technology Department as well as an Information Technology Instructor, I provided a top level of education to students, using various teaching methods designed to facilitate accomplishment of Microsoft - Cisco - CompTIA vendor examinations, providing a high level of expertise to students in pursuit of excellence in their education, maintaining student motivation to learn advanced and difficult subject matter relating to computer science and network engineering. FCC Instructor of the Quarter December 2011 Award. Subject matter expertise includes Microsoft Official Courses (MOC) Active Directory, Group Policy, Server 2008 administration MCITP, Microsoft Exchange Server 2007/2010 administration, Microsoft Network and Server 2003/Server 2008 Security, Cisco Networking Academy Authorized Trainer as well as XP - Vista - 7 desktop support training administration.
Misr1.com Independent Consultant - Systems Analyst, Cairo, Egypt March 2007 - December 2008
Developing .NET applications for the transportation and tourism industry in Visual Basic and ASPX for 3G/4G networks in Turkish, Russian, Arabic and English. System network maintenance and Exchange Server 2003 administrator, Microsoft SQL 2005 developer encompassing the entire spectrum of Information Management and Technology.
U.S. Embassy Ashgabat, Turkmenistan, December 2005 - June 2006
Managed the implementation of several large projects including the construction of a modern conference center, organizing the move of the Public Diplomacy section to another building. While in Ashgabat, studied the Russian language and used Russian with many local workers at the Embassy. Used systems expertise to transmit an important human rights video from Ashgabat to New York when the Embassy lost communications, earning the Extra Mile Award from the Embassy.
U.S. Consulate Istanbul, Turkey, February 2005 - June 2005
In the consular section, performed all MRV user tasks including applicant screening, applicant data entry, finger printing procedures, MRV foil printing, visa insertion, quality assurance, CAT-I reporting and filing, INK reports in both the English and Turkish languages. Highly skilled in all MRV procedures with minimum errors. Experienced in the special tasks in regard to special visa applicants and Department of Homeland Security procedures, with special attention to visa fraud attempts. In short time working in the consular section, proved to be a reliable worker and a team player, earning the respect of local personnel and U.S. personnel at the Consulate.
United Nations Program Management Office,
Nicosia, Cyprus, September 2000 - June 2004
Supported all systems administration for UNOPS Cyprus. I provided expert technical advise and forward direction of information based projects. Starting in September 2000, I implemented network-based integrated services for UNOPS, trained personnel to use the network including email, Internet, shared documents and calendars, shared printers, and network drives. As the office grew from 6 standalone computers in one building to over 50 networked computers across 6 buildings, I implemented new services such as web mail, virtual private networking, laptop solutions, and have supported all computing resource requirements for UNOPS and UNDP personnel in Cyprus. Designed several websites for UNOPS including the UN Secretary General's Plan for Comprehensive Settlement of the Cyprus Problem , spring 2004
British International School, Continental School,
Jeddah, Saudi Arabia, June 1999 - June 2000
As the Information Manager at the Continental School, I developed state-of-the-art networks providing services to over 1000 students and faculty members. The final design included 5 Windows NT based domains providing integrated services such as Internet access, email, video, general ledger and accounting applications, educational student services and reporting packages to every class and administration area regardless to physical location of the user. I was team leader and my responsibilities encompassed the entire spectrum of information management.
Jeddah, Saudi Arabia, April 1999 – June 1999
Employed as a part time Independent Consultant, my duties included network-related support for various in-house applications in local and remote locations. My achievements included seamless installation and integration of Year 2000 compliant servers performing critical banking tasks.
United States Foreign Commercial Service, Jeddah, Saudi Arabia, 1998 - 2000
Employed as an Independent Consultant, my duties involved providing recommendations for improvement of existing computing facilities. On many occasions, I provide locally based expert advice on new products, procedures and methods to stimulate more productivity from existing resources.
Al Salama Hospital, Jeddah, Saudi Arabia, September 1998 – April 1999
As short-term project manager, I brought progress to stalled efforts to implement customized automated computer services for a multi-billion-dollar hospital complex. My responsibilities included building teamwork bridges between work entities and different corporations, and designing and chairing system development activities designed to streamline and automate manual systems. I focused on achieving the hospital management's goal of painless automation of complex manual cycles performed in the hospital. The jump-start worked, as 4 new automated systems were implemented in 6 months.
U. S. Embassy, Tunis, Tunisia, October 1997- June 1998
As computer management specialist in the Embassy, administered the daily operation of a large automated data processing program consisting of several hardware and software platforms including dedicated systems for over 150 clients in multiple buildings in four locations. Served as the operations manager, project implementation overseer, computer technician, and trouble-call resolver for the entire Embassy computer network. Maintained operational capability and readiness of computer systems. Acted as liaison to contractors and vendors. Served as Acting Information Management Officer for four months, managing five local hire Embassy computer personnel. Advised the Administrative Counselor of the Embassy in forward planning and systems design requirements. Researched, evaluated, and implemented specific products and procedures to prepare for Year 2000 (Y2K) related problems facing Embassy Tunis. Related proposed projects and priorities to the capabilities and limitations of the computer networked components to determine capability to meet support requirements, and balanced workload demands between network and individual requirements.
Union Texas Maghreb, Inc., Tunis, 1997-1998
Performed consulting services designed to minimize network-operating costs, including reduction of expensive individual direct dial long distance telephone charges. Resolved application problems, replaced aging computer systems with state-of-the-art computing facilities designed to maximize productivity and minimize outages and costs.
U. S. Grains Council, Tunis, 1998
Performed consulting services specifically targeted to replace a Novell network with Microsoft NT 4.0 network including replacement of stand-alone Eudora email services with MS-Exchange email server. Implemented a Proxy server system, eliminating the necessity for individual telephone lines and multiple Internet accounts. Performed user training for Office97 suite and Outlook97 applications, merging data from Eudora email and Word Perfect suite applications.
(ONR), McLean, Virginia, Jan. 1997 – Aug. 1997, and
Decision Technologies - Decision Systems Technologies, Inc., Oct. 1996 - January 1997
Senior LAN Support team member for the Office of Naval Research, US Navy, on 36 Compaq servers supporting over 5000 world wide users. Responsibilities included technical, operational, and training support for a wide range of software packages, specific use programs, and distributed applications at the Office of Naval Research. Supported specialized systems and applications for classified Naval Research machines. Designed SCSI interfaces (hardware and software) for specialized Navy uses. Advised top Navy officers of issues effecting Year 2000 compliance requirements for ONR network as set forth by Department of Defense regulations. Supported various operating system platforms such as Windows NT 3.51 and 4.0 Workstation and Server, Windows 95, Windows 3.1, Windows 3.11 (for networks), Apple Macintosh O/S version 7, distributed network support including RAS, Network Firewall implementation and support, migration of users from older applications and operating systems to the newest operating systems. Provided specialized support for handicapped individuals, voice recognition software development and support, user application programs including Microsoft Mail, Exchange versions 4 and 5, and Microsoft Office suite support. Supported Lotus Notes as well as Word Perfect suite version 7.0.
Decision Technologies - Decision Systems Technologies, Inc., Greenbelt, MD, Jan. -Sept. 1996.
Responsible for integration, installation, implementation and training of the Subsistence Prime Vendor Interpreter (SPVI) electronic data interchange (EDI) systems for Department of Defense military and civilian personnel at military bases across the United States. LAN Support team member at the FAA HQ's Novell based network. Provided system support services for Wang VS 5600, COBOL accounting application and supporting peripherals. Developed technical training documents for DOD customers. Excellence Award Spring 1996; contributed to DSTI's winning second contract.
Statistica, Inc., Rockville, Maryland, Oct. 1994-Jan. 1996.
Installed machine-readable visa (MRV) computing systems at American embassies worldwide. Trained embassy personnel on DOS and Windows NT based operations, accountability and troubleshooting of the machine readable visa (imaging) computing system, automated cash register system, immigrant visa diversity visa system and United States passport systems. Provided post-installation support.
, Ankara, Turkey, 1992-1994.
In Regional Security Office, supervised installation of residential security measures. As roving secretary, used Turkish language abilities and computer skills to develop organization charts and other publications for all mission departments. As consular assistant, implemented machine-readable visa computing system. Served as Embassy contact for personal consumer electronics and computer training and repair.
United States Army Air Defense Artillery
, Fort Bliss, Texas, 1987-1991.
PATRIOT System Operator and System Mechanic, 1/43rd 6th BDE (FORSCOM) FC. Deployed to Desert Storm as technical trainer/advisor to the Israeli Defense Forces, January-April 1991. Assigned to White Sands Missile Range as quality control specialist for LTV on ATCMS project, 1989. Performed 5/7 ADA PATRIOT collective training. Awarded Army Service Ribbon, National Defense Service Medal, Southwest Asia Service Medal w/ Bronze Star, Good Conduct Medal, Honorable Discharge.
, Garland, Texas, 1984-1986.
Junior Engineer responsible for manufacturing and installation of Flight Safety Automated System and Federal Aviation Authority automated air traffic control systems. Instructor for FAA maintenance team for hybrid DEC PDP 11 series and Tandem TNS-II computer systems. Designed test equipment and BIOS for Wild Weasel II upgrade project.
Tandem Computers, Inc.
, Dallas, Texas, 1981-1984.
Customer Engineer for systems maintenance and installation of computer systems and peripherals for major Texas financial and commercial institutions. Responsible for repair and logistics of central division hardware and upgrades. Performed system operation tasks on 3 system/networks.
Texas Instruments, Inc. , Richardson, Texas, 1980-1981.
Electronics Specialist in Consumer Electronics Division. Responsible for manufacturing 8K RAM/ROM integrated circuits and quality assurance for VLSIC wafers in the microelectronics laboratory.
International Business Machines, Inc.
, Orlando, Florida, 1979-1980.
Student intern. As participant in executive internship program, served as marketing assistant and field engineering assistant at major client sites, including Martin Marietta Data Systems, Disney World and many central Florida financial institutions.
Military Specification II soldering; Digital Equipment PDP 11 maintenance; Wild Weasel Internal RADAR and computer diagnostic programs.
Customer Engineering, TNS I, TNS II, TXP minicomputer systems; Data Products printers; Telex tape drives, Fujitsu 675MB disc drives; Lear Sigler terminals; Guardian Shell System programs.
Department of State
General Services Officer Training; Basic Consular Officer Training; Egyptian Arabic and Modern Turkish languages instruction from the National Foreign Affairs Traning Center in Arlington, Virginia and Russian language training in Ashgabat, Turkmenistan. All major operating systems and desktop publishing programs as well as specific purpose applications while employed at Embassy Tunis and Embassy Ankara.
Best Team Player Award 1983, customer Engineering Excellence Award 1984, Certificates of Achievements from Tandem Computers Customer Engineering schools for the Nonstop I computer, Nonstop II computer, TXP computer, Ampex 300 MB disk drive, Fujitsu 675 MB disk drive, Ampex 125 and 45 IPS tape drives, Data Products band/drum/dot matrix printers. Decision Systems Excellence Award Spring 1996.